Inclusions
3 to 4-hour tour from Tromso
Small group of 7 guests
Expert Norwegian/English local guide
Mercedes minivan
Snacks, coffee or tea
Lefse (small sweet biscuit)
Photos
Guides really energetic and fun people, we managed to see the lights and that particular day was intense activity, they brought us to a parking lot without lights close by Hatteng and stay there almost 4 hours ensuring we see a peak of intensity.
We saw the lights but we felt the tour lacked professionalism. In particular the driver had personal calls on his phone, on speaker and spoke loudly. He also had what we believe was his girlfriend on board, occupying a front seat who he also engaged in personal conversations with during the tour and first of all he played awful rap music (or similar) at loud volume thru the trip even after he was asked to turn it off. He didn't seem to be aware of the impact his behaviour had on paying guests. The tour guide did his best. The tour description doesn't match the experience as it relates to snacks and light meals. We were offered hot drinks as and cookies only. So altho we saw the lights we cannot recommend this tour. In contrast we did the boat tour the following night and that was a great experience.
The trip was very well organised, and we had a wonderful and memorable evening reindeer sledding, feeding the reindeer and even seeing the Northern Lights. The supper provided was tasty, and in cosy sorroundings of a large yert-like tent; and the unexpected star was the Sami guy (I have no idea how to spell his Sami name) who gave us a short, but fascintaing insight into the life of a Sami reindeer herder. The only negative point I would raise is that at the meeting point there were several tours all departinng at the same time; a sign board would have gone a long way to make joining the tour a little less confusing. Having said that, we had a great night, and I would recommend the tour.
We saw the northern lights at the very beginning despite the bad weather. Nevertheless, I have to say that the tour was bad and overpriced. The guide could barely speak English. He said about 10 words in total. There was no campfire, despite the better weather in the evening. There were no photos and the guide had no idea. I would not recommend the tour.
My experience was cancelled by the service provider on the day. I went to the local venue, got in touch from there, and he told me that he had cancelled it and that he would ask for a Headout that would refund me in full. However, I still haven't received the refund on my card and I'm at a loss. Please confirm and give me a position regarding the date of the refund!
We got an upgrade for the activity for free. The guide was so good, he took us all the way to finland as said to make sure we see the magnificent lights. We were so lucky to join this trip. We got good food, camp fire, hot drink, cookies etc... I highly recommend this trip to everyone. Gorgie even clicked as many pictures we wanted and they were great.
The activity was very pleasant and the guides were really friendly. We were also lucky with the weather, which allowed us to see some beautiful auroras. The photos taken by the guides were also of good quality and free of charge. It makes for a quality souvenir.
Our guide and driver were very professional and friendly. We got some great photos of the northern lights.
Our driver is very attentive. I was upgraded to another trip due to system failure overbooked. Same evening as well.. everything was smooth. Mother Nature did. It grant us our wish, but we made the best out of it.. Kuddo to our driver
Our tour guide was excellent he was so enthusiastic about the trip.
Inclusions
Northern Lights guided tour from Tromso
Northern Lights expert guide
Hotel pick-up & drop-off (based on option selected)
Small meals/snacks and hot drinks (based on option selected)
Campfire (weather-dependent)
Big/small group tour (based on option selected)
Unlimited & guaranteed Northern Lights chase (based on option selected)
Photography
Richard
Juan
You can cancel these tickets up to 24 hours before the experience begins and get a full refund.