Guided tours in Tromso

Aewsome tour with a lot of orcas :-)

georgeous scenery that you would normally not be able to enter yourself whales <3

The treatment of the people and especially the guide.

BE CAREFUL, when booking with them. They canceled two reservations for us. And they still haven't returned the money. First they said 2 to 5 days. Then wait 10 days. And there are already more than 20 and they do not want to give us proof of the return and they avoid the problem. We have sent WhatsApp, email and chatted and called the "numbers they give" and so far no refund or receipt. Our next step will be unfortunately EU consumer service. And whatever it takes to stop them from keeping our money. It's unfortunate that we thought they would be a serious company with better service.

Friendly staff and friendly reindeer.Absolutely incredible. We started our journey with a bus to the reindeer, which took about 45 minutes. When we got there the staff told us exactly what to do and what not to do. We started feeding the reindeer for about 20 minutes. We could come back for more buckets of food so there was no limit to how much we needed (the reindeer were very friendly too!). After the 20 minutes our group was called to go reindeer sledding, we sat on the sled and then left, there was a blanket provided which was very warm. We did the reindeer sledding for about the same time, 20 minutes. After that we went inside to eat our reindeer stew (vegetarian options were available). The reindeer tasted very good and there were some snacks available, also provided some coffee and hot chocolate. After we all finished eating one of the Sami people told us all about his culture and how they move from the summer land to the winter land and much more. Overall a fantastic experience and a great place to go on holiday.

Efficient transportation, helpful orientation, and provision of thermal suits. Despite being accustomed to freezing US winters (-20 to -40 Fahrenheit not uncommon in late December) and being dressed in layers, including parkas, we were freezing. So TAKE THE SUITS when offered. The lavvu was very warm, so the layers were helpful after running in and out to see the lights before dinner. Our hosts were very flexible with the hot drinks, the meal was simple and beautifully presented. The sledding and reindeer feeding was a hoot, the lights were slowly starting to grow as we finished the ride and a full moon/stars complemented the beautiful scenery. Leaving Tromsø in the evening, as charming as the city is, was the best plan we made. Our Sami guides were equally charming during a conversational culture lesson. None of it felt rushed or rehearsed. It happened to be New Years Eve and after a wonderful evening the bus ride included sparkling, crystal clear snow and the start of fireworks EVERYWHERE along the harbour. Even if Lady Aurora is shy, the people, animals and country are worth the trip. Thanks to everyone who made it a special New Years Eve. Highlight of the trip for 17 AND 22 year old children, as well as their parents.

Efficient transportation, helpful orientation, and provision of thermal suits. Despite being accustomed to freezing US winters (-20 to -40 Fahrenheit not uncommon in late December) and being dressed in layers, including parkas, we were freezing. So TAKE THE SUITS when offered. The lavvu was very warm, so the layers were helpful after running in and out to see the lights before dinner. Our hosts were very flexible with the hot drinks, the meal was simple and beautifully presented. The sledding and reindeer feeding was a hoot, the lights were slowly starting to grow as we finished the ride and a full moon/stars complemented the beautiful scenery. Leaving Tromsø in the evening, as charming as the city is, was the best plan we made. Our Sami guides were equally charming during a conversational culture lesson. None of it felt rushed or rehearsed. It happened to be New Years Eve and after a wonderful evening the bus ride included sparkling, crystal clear snow and the start of fireworks EVERYWHERE along the harbour. Even if Lady Aurora is shy, the people, animals and country are worth the trip. Thanks to everyone who made it a special New Years Eve. Highlight of the trip for 17 AND 22 year old children, as well as their parents.

We saw the lights but we felt the tour lacked professionalism. In particular the driver had personal calls on his phone, on speaker and spoke loudly. He also had what we believe was his girlfriend on board, occupying a front seat who he also engaged in personal conversations with during the tour and first of all he played awful rap music (or similar) at loud volume thru the trip even after he was asked to turn it off. He didn't seem to be aware of the impact his behaviour had on paying guests. The tour guide did his best. The tour description doesn't match the experience as it relates to snacks and light meals. We were offered hot drinks as and cookies only. So altho we saw the lights we cannot recommend this tour. In contrast we did the boat tour the following night and that was a great experience.

The trip was very well organised, and we had a wonderful and memorable evening reindeer sledding, feeding the reindeer and even seeing the Northern Lights. The supper provided was tasty, and in cosy sorroundings of a large yert-like tent; and the unexpected star was the Sami guy (I have no idea how to spell his Sami name) who gave us a short, but fascintaing insight into the life of a Sami reindeer herder. The only negative point I would raise is that at the meeting point there were several tours all departinng at the same time; a sign board would have gone a long way to make joining the tour a little less confusing. Having said that, we had a great night, and I would recommend the tour.

We saw the northern lights at the very beginning despite the bad weather. Nevertheless, I have to say that the tour was bad and overpriced. The guide could barely speak English. He said about 10 words in total. There was no campfire, despite the better weather in the evening. There were no photos and the guide had no idea. I would not recommend the tour.

My experience was cancelled by the service provider on the day. I went to the local venue, got in touch from there, and he told me that he had cancelled it and that he would ask for a Headout that would refund me in full. However, I still haven't received the refund on my card and I'm at a loss. Please confirm and give me a position regarding the date of the refund!

Our guide and driver were very professional and friendly. We got some great photos of the northern lights.

Our tour guide was excellent he was so enthusiastic about the trip.